Privacy policy

 

Last updated: 03/24/2026

This Privacy Policy describes how Santovi (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from contact@santovi.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications to you related to your account, purchases, returns, exchanges, or other transactions, and enable you to post reviews.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications and showing you ads. This may include using your personal information to better tailor the Services and advertising on our Site and other websites (including via third-party partners such as Google and Meta).

  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal or malicious activity.

  • Communicating with You. We use your personal information to provide you with customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see: Shopify Cookies.

We use Cookies to:

  • Power and improve our Site and Services.

  • Remember your actions and preferences.

  • Run analytics and better understand user interaction.

  • Work with partners (such as Google and Meta) to tailor advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Blocking Cookies may impact your experience and may not fully prevent how we share information with advertising partners.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, fulfillment and shipping).

  • Business and marketing partners, including Shopify, Google, and Meta.

  • Our affiliates or otherwise within our corporate group.

  • Parties involved in legal obligations, enforcement, or business transactions (e.g., merger, acquisition, bankruptcy).

User Generated Content

The Services may enable you to post reviews or other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security of such sites. You should review their privacy policies and terms.

Children’s Data

The Services are not intended for children, and we do not knowingly collect data from individuals under 16.

Security and Retention of Your Information

No security system is perfect. We retain your personal information as long as needed for the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal. You may exercise these rights by contacting us.

Complaints

If you have complaints about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside the country you live in, including the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as Standard Contractual Clauses.

 

Business Contact Details

Website name: https://santovi.com
Company name: ZGB Ventures LLC
Address: 30 N Gould St #36380
Sheridan, WY 82801 USA
E-Mail: contact@santovi.com
Contact Form: https://santovi.com/pages/contact
Phone: +1 888-292-1293